Roy L
MIDDLE BASS, OH | 2018 Chevrolet TraverseJuly 24, 2026
They did everything for a reasonable price. The wait time was long.
Response from Baumann Auto Center
July 26, 2026Roy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
DONNA K
SANDUSKY, OH | 2026 Chevrolet BlazerJuly 23, 2026
Always a wonderful experience here. Drew Sheppard is fabulous to work with. We have mentioned his name to multiple people we know who are looking to purchase or lease a vehicle.
Response from Baumann Auto Center
July 25, 2026Donna, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Floyd M
PORT CLINTON, OH | 2025 Chevrolet Suburban 1500April 27, 2026
great scheduling and reasonably fast service for oi; change and tire rotation.
Floyd M
PORT CLINTON, OH | 2025 Chevrolet Suburban 1500December 11, 2025
Sean in service was great to help me get an appointment scheduled before my trip to Florida. I always appreciate the convenience of dealing with Baumann, Catawba Island. Their salesman, Norm always offers his vehicle for me to use if needed. Chuck, General Manager is on top of things.
Response from Baumann Auto Center
December 14, 2025Flyod, we're happy you found our staff to be so supportive during your experience here at Baumann Auto Center, INC.. Thank you again for choosing Baumann Auto Center, INC. and we hope to see you again.
Janet B
CASTALIA, OH | 2016 Chevrolet MalibuOctober 24, 2025
replaced my battery and was done when they said it would always satisfied with dealor ship prompt service
Response from Baumann Auto Center
October 27, 2025Janet, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Janet B
CASTALIA, OH | 2016 Chevrolet MalibuAugust 23, 2025
I had a 3 o’clock appt did my oil change and tire rotation and I left
Response from Baumann Auto Center
August 25, 2025Janet, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lisa H
OAK HARBOR, OH | 2022 Buick EncoreMay 15, 2025
Service department was great There was a problem with my appointment and they still got me in. I hate the automated voice system please don’t use it. When it comes to the service guys I want to talk to them!
Response from Baumann Auto Center
May 16, 2025Lisa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Paul D
PORT CLINTON, OH | 2013 Chevrolet 2500HD SilveradoMay 12, 2025
My truck went in with a check engine light on. When I was called that the truck was done I asked what was the reason, which I was told they didn’t check it. I assumed a quick check to get the code would be something the service department would have done for me. It is a service I can get from any auto parts store for free. It would be something that I would most likely have done at your shop and was disappointed with the response.
Response from Baumann Auto Center
May 13, 2025Paul, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (419) 732-3148.
Laura W
SANDUSKY, OH | 2025 Chevrolet EquinoxMay 7, 2025
Drew made the experience flawless! He explained everything my new Equinox can do I did not feel rushed or stressed at all! Thank you Drew!
Response from Baumann Auto Center
May 8, 2025We're happy you found our staff to be so supportive during your experience here at Baumann Auto Center, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jeffrey B
FREMONT, OH | 2025 Chevrolet EquinoxMay 7, 2025
Everything happened quickly and professionally. Jason Sprenger made this a very good experience.
Response from Baumann Auto Center
May 8, 2025We're happy you found our staff to be so supportive during your experience here at Baumann Auto Center, INC. Please don't hesitate to reach out if there's anything additional we can do for you.